In today’s Tech Tuesday by the University of Pittsburgh’s Innovation Institute, we feature a technology that monitors and improves the patient experience.
Did you know that up to 25% of reimbursement to hospitals from Medicaid and Medicare is directly related to patient experience? With over 7,400 hospitals across the United States, there is a potential market of $1.9B for PENY.
PENY is a patient experience platform for patients to input their experiences and for hospitals to act on them in real time while patients are still in their care.
Currently, the patient survey, Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), is carried out after the patient is discharged and can take more than a year to provide feedback to the hospital.
PENY is easy to use, allowing patients to add experiences as they occur, collecting information on food, environment, and relationships with healthcare professionals, allowing administrators to view real time results and rapidly improve patient experience.
This technology is part of a Pitt portfolio of impactful innovations available for licensing or strategic partnerships.
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